Account Registration and Eligibility

Players must be at least 18 years old to register an account at SlotMilyon Casino. Creating an account requires providing accurate personal information including full name, date of birth, residential address, and valid email address. Only one account per person, household, or IP address is permitted. Creating multiple accounts results in immediate closure of all accounts and forfeiture of balances.

Residents of certain countries face restricted access due to licensing regulations. Players from the United States, United Kingdom, France, Netherlands, and several other jurisdictions may not register or play for real money. Attempting to bypass geographical restrictions using VPNs, proxies, or false location data violates these terms and leads to account closure.

Account holders are responsible for maintaining the security of their login credentials. SlotMilyon is not liable for unauthorized account access resulting from shared passwords or compromised login information. Players must notify customer support immediately if they suspect unauthorized account activity.

Deposits and Withdrawals

Minimum deposits start at €10 for card payments and €20 for e-wallets. Maximum deposit limits vary by payment method and player VIP tier. All deposits must come from a payment method registered in the account holder’s name. Third-party payments are strictly prohibited and result in deposit reversal and potential account suspension.

Withdrawals require identity verification before processing. Players must submit government-issued photo ID, proof of address dated within the last three months, and verification of payment methods used for deposits. Verification typically completes within 24 hours of document submission. Withdrawals requested without completed verification face delays.

Withdrawal processing times depend on the chosen method: e-wallets process within 24 hours, card withdrawals take 3-5 business days, and bank transfers require 5-7 business days. VIP tiers receive priority processing with faster timelines. Weekly withdrawal limits apply based on VIP status, ranging from €5,000 for Bronze to unlimited for Diamond members.

Bonus Terms and Wagering Requirements

All bonuses carry a 35x wagering requirement on the combined bonus and deposit amount. For example, depositing €100 and receiving a €100 bonus requires €7,000 in total wagers before withdrawing bonus winnings. Different game types contribute at varying rates: slots contribute 100%, table games contribute 10%, live casino games contribute 10%, and video poker contributes 5%.

Maximum bet limits while wagering bonuses are €5 per spin or hand. Exceeding this limit voids the active bonus and any winnings derived from it. Bonuses expire 30 days after activation. Unused bonuses and associated winnings are removed from accounts after expiration.

Progressive jackpot slots, certain high-RTP games, and specific table games are excluded from bonus play. The full list of excluded games is available in the account dashboard under bonus terms. Playing excluded games with active bonus funds results in bonus forfeiture.

Fair Play and Prohibited Activities

SlotMilyon operates under strict fair play policies. Prohibited activities include but are not limited to: creating multiple accounts, bonus abuse, collusion with other players, using automated betting software or bots, and exploiting software glitches or errors. Engaging in any prohibited activity results in immediate account closure, balance forfeiture, and potential legal action.

All games use certified random number generators audited by independent testing agencies. Game outcomes are entirely random and cannot be predicted or manipulated. SlotMilyon reserves the right to void bets and winnings if evidence of cheating, fraud, or irregular play patterns is detected.

Players suspected of fraudulent activity may have their accounts frozen pending investigation. During investigations, deposits, withdrawals, and gameplay are suspended. If fraud is confirmed, SlotMilyon may report the activity to relevant authorities and cooperate fully with law enforcement.

Responsible Gaming Policies

SlotMilyon promotes responsible gaming and provides tools to help players maintain control. Account holders can set daily, weekly, or monthly deposit limits through their account settings. Once set, limits take effect immediately and can only be increased after a 24-hour cooling-off period. Decreasing limits takes effect instantly.

Self-exclusion options allow players to temporarily or permanently close their accounts. Temporary exclusions range from 24 hours to six months. Permanent self-exclusion lasts indefinitely and cannot be reversed. During exclusion periods, accounts remain locked and players cannot deposit, wager, or withdraw funds except to remove remaining balances.

Players experiencing gambling-related problems can contact support organizations including GamCare, Gamblers Anonymous, and BeGambleAware. SlotMilyon customer support can provide contact information and assist with implementing responsible gaming tools.

Dispute Resolution

Disputes must be submitted in writing to customer support within 30 days of the incident. SlotMilyon investigates all complaints thoroughly and responds within 14 business days. If a player disagrees with the resolution, they may escalate the complaint to the licensing authority overseeing SlotMilyon’s operations.

All disputes are subject to the laws of Curacao, where SlotMilyon holds its gaming license. By registering an account, players agree to resolve disputes through binding arbitration rather than court proceedings. Arbitration decisions are final and enforceable in accordance with Curacao law.

Changes to Terms and Conditions

SlotMilyon reserves the right to modify these terms at any time. Players are notified of significant changes via email and must accept updated terms before continuing to use the site. Continued use of the site after term modifications constitutes acceptance of the new terms.

Players who disagree with updated terms may close their accounts and withdraw remaining balances within 30 days of notification. Accounts closed for this reason are not subject to penalties or restrictions beyond standard withdrawal processing times.

Contact Information

For questions regarding these terms, players can contact customer support via live chat available 24/7, email at [email protected], or phone during business hours. Account-specific inquiries require verification of identity before support representatives can discuss account details.